California woman plagued by yearlong flood of Amazon packages she never requested

---

Full Story

A Bay Area woman says she has been receiving hundreds of Amazon packages she never ordered. According to her, the ordeal began over a year ago and involved a Chinese seller using her home as a return address.

The woman claims the packages contain seat covers that do not fit the intended vehicle models. She states she has no idea why her address was selected by the third-party seller.

MEDIA REPORTING

See how news sources on all sides are covering this story.

Left 38% | Right 25% | Center 31% | Unrated 6%

The Context

According to her account, when she contacted Amazon for help, she was told to simply give away or donate the items. The apparent lack of support reportedly added to her frustration.

The volume of unwanted deliveries allegedly made her home look like a warehouse. She says the situation left her stressed and feeling helpless.

Amazon allows third-party sellers on its platform, including overseas vendors who may exploit return policies. Using another person’s address as a return center is not standard practice.

Reports say the problem may now be resolved, possibly due to media attention prompting intervention. Prior to that, she reportedly dealt with the issue largely alone.

Some sympathize with her and point to gaps in Amazon’s oversight of third-party sellers. Others argue that minor delivery issues are part of the trade-offs for fast, low-cost online shopping.

Critics of Amazon’s handling say it reveals deeper customer service flaws and unchecked seller behavior. Supporters say the platform’s scale makes occasional errors inevitable.